By accessing, browsing, or utilizing the Shivammedix website (owned and operated by the parent licensed entity Shivam Healthcare), you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and all applicable laws and regulations.
All trademarks, logos, custom CSS animations, product images, graphics, and text compositions on this website are the exclusive intellectual property of Shivam Healthcare (operating under brand name Shivammedix). Unauthorized reproduction, distribution, or modifications are strictly prohibited.
When submitting inquiries or contact messages, you agree to provide true, accurate, and current information. Submitting fraudulent details or automated spam messages is prohibited and may result in blocking of your access.
All product inquiries submitted on this website are transitioned to WhatsApp or our checkout page. Placing an order or submitting a form does not constitute a guaranteed sale or legal contract of supply.
These terms are governed by and construed in accordance with the laws of Rajasthan, India. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts of Sri ganganagar.
Orders are processed and dispatched within 1-2 business days under the trade name Shivam Healthcare. Delivery typically takes 3-7 business days depending on location. Free shipping is provided across India. Standard tracking details will be shared via email/SMS once dispatched.
Cancellations are accepted only before the order has been shipped. Due to the health and hygiene nature of Ayurvedic products, returns are only accepted if the product received is damaged, expired, or incorrect. Customers must notify us at support@shivammedix.com or via WhatsApp within 48 hours of delivery with photographic evidence. Approved refunds will be processed within 5-7 business days to the customer's bank account or original payment method.
Under no circumstances shall Shivammedix (or its parent entity Shivam Healthcare) be liable for any direct, indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses resulting from the use or the inability to use our website, services, or products. Shivammedix does not warrant that the website or its functions will be uninterrupted, error-free, or free of viruses or other harmful components.